Veterans' and Veterans' Family Counselling Service    VVCS

"VVCS" telephone number is a 24 hour service includes Country Veterans, out of hours CRISIS assistance, please contact a Clinical Counsellor telephone 1800-011-046.

The VVCS - What is it ?

It's a counselling service for veterans and their families.

Although Australia's military involvement in Vietnam ended in 1972 there are still many veterans who need assistance because of their war experiences.

Many still suffer from personal, health and relationship difficulties because of these experiences and, perhaps, an unsatisfactory homecoming.

The effects of a veteran's stress and readjustment difficulties are felt most strongly by family and close friends, so we encourage veterans and family members to use the service.

Since the VVCS opened in 1982 more than 12,197 veterans have used the counselling service and, on average, 89 people each month make contact with the VVCS for the first time.  [History of the VVCS.]

The VVCS is relaxed, informal, attentive, confidential and free. Although Government-funded, it's not just another Government office.

Is the counselling private ?

Yes, all VVCS interviews are confidential.

Your VVCS file and interview notes are completely private. The information is not accessible without your permission by any other agency, including the Department of Veteran Affairs.

What services does the VVCS provide ?

Councellors provide or arrange confidential help with:

  • personal crisis;
  • marital, family and other personal relationships;
  • social interaction - that is, getting along with other people;
  • stress and anxiety; and/or
  • employment and financial problems.

Counselling is available for individuals, couples and families. We also hold group sessions.

Other VVCS services include:

  • All centres have a 1800 number so that you can ring from anywhere in the State free of charge.
  • volunteer training for veterans and their families, who can contribute by learning how to help others.
  • self - help programs.
  • support groups in country areas.
  • Doctors are available for consultations at some VVCS Centres.
  • Referrals are made for other specialised services if necessary. Country clients can be referred free of charge to local counselling services.

Who can use the VVCS ?

Veterans, or people with personal ties to a veteran, are most welcome. Families can get help - if necessary, without involving the veteran. Most Centres offer family support services, including partner's groups.

You don't have to be experiencing a service-related difficulty to use the VVCS. Staff will discuss any practical or personal matter, whether it appears to be service-related or not.

VVCS is the veteran's service --- your service ! You can come to the Centre alone, with your family, with a friend, or as part of a group. .....whatever you prefer.

The VVCS is often the main point of contact for veterans and their families who need welfare or or specialist assistance. In these cases VVCS counsellors will make referrals to the relevant specialist or agency.

When are Centres open ?

The Centres are open from 9am to 5pm, Monday to Friday, but arrangements can be made to see counsellors outside these hours and groups are frequently held at night.

You are welcome to call into the Centre informally or you can ring for an appointment.

Where can I get help ?

VVCS Centres are based in all capital cities as well as Townsville, Launceston and Albury/Wodonga.

Veteran's Line, a 24 hour, 7-day-a-week telephone counselling service operates in all Centres......1800-011-046.

You can get help by contacting your nearest Centre. Phone numbers and addresses are listed for your information.

Where are the VVCS Centres ?

CANBERRA

6-8 Deakin Street
DEAKIN  ACT  2600

Tel: (02) 6225 4620
(1800) 011 046 ( 24 hours )

SYDNEY

Ground Floor
88 Philip Street,
Parramatta NSW 2150

Tel: (02) 9761 5000
(1800) 011 046 ( 24 hours )

MELBOURNE

Level 4
440 Elizabeth Street
Melbourne  VIC 3000

Tel: (03) 8640 8700
(1800) 011 046 ( 24 hours )
 

ALBURY/WODONGA

81 Hume Street
Wodonga VIC 3690

Tel: (02) 6056 1341
(1800) 011 046 ( 24 hours )

BRISBANE

Wimpole Place
15 Astor Terrace
Spring Hill QLD 4000

Tel: (07) 3303 9433
(1800) 011 046 ( 24 hours )
 

TOWNSVILLE

Nathan Business Centre
340 Ross River Road
Cranbrook QLD 4814

Tel: (07) 4723 9155
(1800) 011 046 ( 24 hours )
 

ADELAIDE

99 Frome Street
Adelaide SA 5000

Tel: (08) 7422 4500
(1800) 011 046 ( 24 hours )

DARWIN

2 Chung Wah Terrace
Palmerston NT 0831

Tel: (08) 8927 9411
(1800) 011 046 ( 24 hours )

PERTH

7 Kintail Road
Applecross WA 6153

Tel: (08) 6461 7800
(1800) 011 046 ( 24 hours )
 

HOBART

12 Castray Esplanade
Battery Point TAS 7004

Tel: (03) 6231 0488
(1800) 011 046 ( 24 hours )

LAUNCESTON

29 Elphin Road
Launceston TAS 7250

Tel: (03) 6331 7500
(1800) 011 046 ( 24 hours )

LISMORE

Office 6, Level 1
17 Conway Street
Lismore 2480
Tel: (02) 6622 4479
(1800) 011 046 ( 24 hours )
 

MAROOCHYDORE

129 Horton Parade
Maroochydore 4558

Tel: (07) 5479 3992
(1800) 011 046 ( 24 hours )

NEWCASTLE

Unit 1/ 8 Auckland Street
Newcastle NSW 2300

Tel: (02) 4915 0420
(1800) 011 046 ( 24 hours )

SOUTHPORT

National Mutual Plaza
12 Short Street
Southport QLD 4215

Tel: (07) 5630 0204
(1800) 011 046 ( 24 hours )
 

NATIONAL OFFICE

7th Floor
13 Keltie Street
Woden ACT 2606

Tel: (02) 6289 6168
 

 

 

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